Rules for working with the store

1. Store Rules
1.1 pvafactory.store guarantees:
1.2 Account functionality at the time of purchase, subject to compliance with all account rules;
1.3 Sale to a single purchaser only;
1.4 Replacement of inoperative accounts if they become inoperative due to the fault of the store or its suppliers.
(account deleted; account credentials contain an error; product description contains an error; account banned before login);
1.5 Response to customer support requests no later than 24 hours after the request;
1.6 Disclaimer of all warranties in the event of violation of clause 3 and its subclauses;
1.7 Disclaimer of all warranties if the buyer performs actions after logging into their account;
1.8 Disclaimer of all warranties and replacements if the buyer uses obscene language or insults the administration.

2. Account Purchase Requirements:

2.1 The Buyer must familiarize themselves with the terms and conditions of the service. Ignorance or unwillingness to do so will not be grounds for a replacement or return;
2.2 When paying for the item, the Buyer confirms that they have read the terms and conditions of the service;
2.3 The Buyer must familiarize themselves with the product description;
2.4 The Buyer must purchase as many accounts as they can use at any given time;
2.5 The Buyer must purchase only those product types that meet their needs. Accounts purchased in error are not refunded or exchanged for others;
2.6 The Buyer must change their account passwords after purchase. The Buyer is responsible for their account credentials after purchase.

3. Account Use Requirements:

3.1 It is mandatory to use verified private proxies;
3.2 Using a dynamic IP address to manage accounts is prohibited (a dynamic IP address is not a proxy, as other clients of your provider may have used it before you);
3.3 Using any VPN services to manage accounts is prohibited;
3.4 Using public proxies, shared proxies, or IPv6 proxies to manage/verify accounts is prohibited;
3.5 Using private proxies as shared proxies is prohibited. (If you access two or more accounts from a single private proxy, it automatically ceases to be private. See section 3.4);
3.6 Working with more than one account without changing the device fingerprint (User agent, viewport size, plugin set, browser cache, cookies) or the device itself is prohibited;
3.7. Using virtual machines, simulators, emulators, VPS, and VDS servers to manage accounts is prohibited;
3.8. Using your own physical machine's IP address (also known as your local or home address) to manage accounts is prohibited.

4. Other Rules:

4.1. Spamming support with identical questions in hopes of resolving them faster is prohibited.
(See Section 1.4.);
4.2. Reminding support once by sending a "ping" message in the support chat is permitted during daylight hours (GMT+5);
4.3. Acting nervously, rushing support staff, or using obscene language is prohibited.
(The first time you do this, you will receive a warning. The second time, support will be denied and all warranties will be voided);
4.4. By making a purchase, the customer consents to receiving newsletters on behalf of the store.

5. The store does not guarantee/do not:

5.1 Protect purchased accounts from theft, hacking, password guessing, etc.
(After the product is delivered, the customer is responsible for the security of their account information);
5.2 Store paid products
(Delivery occurs immediately after payment. Please keep purchased products in a safe place);
5.3 Communicate with non-customers. Answers to any questions about the product range are available in the store's information section and in the product descriptions;
5.4 Provide training on how to use accounts, proxies, and software.